Alexa Locke

Operations Manager – Recovery & Return to Work Services

Professional Experience

Alexa works as the Operations Manager – Recovery & Return to Work Services at Resilia. Alexa has a total of 13 years’ experience in the workers’ compensation industry and four years of Comcare experience. Alexa has experience working as a Rehabilitation Consultant in the occupational rehabilitation field for over nine years and has worked with both compensable and non-compensable workers, particularly complex psychological and physical cases (including amputees and traumatic brain injury). Alexa has worked in various management roles in the Occupational Rehabilitation industry for the past eight years. In the workers’ compensation space, Alexa has worked across both new employer and same employer service lines. Alexa has also worked as a return to work coordinator within a national organisation and as an injury management advisor with an insurer managing claims for corporate clients. Additionally, Alexa has provided occupational rehabilitation services across CTP, Life Insurance, Lifetime Care, NDIS and Comcare.

In relation to new employer claims, Alexa has significant expertise in conducting Vocational Assessments, Vocational Counselling, and Job Seeking services to assist job detached workers to find a new role and build their capacity through graded activity schedules. Alexa is also highly proficient in the area of earning capacity assessments for long term claims. She is experienced at conducting Initial Assessments, Workplace Assessments and Return to Work Plans to assist workers to return to their pre-injury duties or suitable duties with the same employer.  Alexa views communication with all parties as integral in facilitating a supportive return to work and overall recovery.

Qualifications and Professional Affiliations

Alexa has completed a Bachelor of Science in Psychology and a Graduate Diploma in Rehabilitation Counselling.